05 / The workshop
About E-Spark
E-Spark Sverige AB was founded in autumn 2024 with a passion for e-scooters and a vision to make them an even more sustainable and accessible transport option. We offer repairs, service and spare parts for e-scooters, with a particular focus on extending their life by repairing instead of replacing. Our vision is to become Sweden’s largest and best e-scooter workshop. We prioritise repair over buying new – for the environment and to be able to offer a cheaper alternative.
Which service packages do you offer?
We have five packages: Mini, Small, Medium, Large and Total service. Medium, Large and Total apply only to older Xiaomi and Ninebot models. What is included in each package is shown in the price list and in the price calculator. All service packages include the parts listed in the description.
How long does a repair take?
It varies depending on the extent of the fault, the availability of spare parts and the workload in the workshop. Simpler jobs such as tyre changes are often quick, while diagnostics and more advanced repairs take longer. We do not give a guaranteed repair time — we prioritise doing the job properly.
Which brands do you work with?
We work with most common brands and models, with a particular focus on Xiaomi and Ninebot. Some unusual brands or models where spare parts and technical information are hard to obtain are not always something we can help with. Get in touch with the brand and model and we will let you know.
Do you give a warranty on your work?
We give a 6-month warranty on work carried out. The warranty does not cover normal wear and tear, moisture and rust damage, or damage caused by overloading or incorrect use.
How do I pay?
You pay by card or Swish when you pick up your e-scooter.
Is there a charge for diagnostics?
Yes, diagnostics costs 499 SEK. We diagnose and identify the fault, tell you what needs to be done and give you a price proposal. We cannot quote a price before we have examined the scooter in the workshop.
What happens if the scooter cannot be repaired?
If we judge that the scooter cannot be repaired, or that the cost is not reasonable in relation to its value, we tell you straight away. You then only pay for the diagnostics and can collect the scooter as it is.
Book a time with us
Choose the service that fits best — you go to our booking calendar and receive a confirmation immediately.